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The robotic process automation market size is expected to reach US$ 20.83 billion by 2031 from US$ 4.48 billion in 2024. The market is estimated to record a CAGR of 24.8% during 2025–2031. The growing technological advancement is likely to bring new trends in the market in the coming years.
Robotic Process Automation Market Analysis
The global robotic process automation market is undergoing substantial growth and is estimated to continue expanding in the coming years. The expanding demand for automation of enterprise processes is one of the major factors driving the adoption of robotic process automation technology. In addition, the growing adoption of robotic process automation in the BPO and BFSI sectors is fueling the growth of the market. Also, companies opt for robotic process automation solutions with advanced features integrated with technologies such as artificial intelligence (AI). Collaboration among companies in the robotic process automation market has led to the development of enhanced robotic process automation solutions. For instance, in June 2023, partnerships between Google and Automation Anywhere resulted in the availability of better robotic process automation solutions in the market.
The ability of robotic process automation solutions to enhance the efficiency and productivity of business operations is driving the robotic process automation market. Additionally, the rising demand for cognitive robotic process automation and increasing adoption of robotic process automation in the retail sector are expected to create opportunities for the market's growth in the coming years. Moreover, the growing technological advancements in robotic process automation are expected to propel the market's growth during the forecast period.
Robotic Process Automation Market Overview
Robotic process automation is a form of software technology that assists in automating repetitive tasks and processes by simulating human actions during interactions with digital systems and software. Robots can execute a diverse array of predefined actions, including screen comprehension, keystroke completion, system navigation, and data extraction. These software robots exhibit enhanced speed and consistency in task execution compared to humans without requiring breaks or rest periods. Robot-led automation has the potential to transform the modern workplace as significantly as machines did during the Industrial Revolution. Intelligent automation (IA) and robotic process automation will enhance business processes by making them more efficient and intelligent, although they use different approaches. Both methodologies offer substantial benefits compared to traditional IT implementations.
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Robotic Process Automation Market: Strategic Insights
Market Size Value in US$ 3.26 billion in 2022 Market Size Value by US$ 6.51 billion by 2030 Growth rate CAGR of 9.0% from 2022 to 2030 Forecast Period 2022-2030 Base Year 2022
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Robotic Process Automation Market: Strategic Insights
| Market Size Value in | US$ 3.26 billion in 2022 |
| Market Size Value by | US$ 6.51 billion by 2030 |
| Growth rate | CAGR of 9.0% from 2022 to 2030 |
| Forecast Period | 2022-2030 |
| Base Year | 2022 |
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Robotic Process Automation Market Drivers and Opportunities
Cost Benefits Offered by Robotic Process Automation
Robotic process automation provides users with the ability to in-source and offshore RPA-managed services, which enables them to regain governance over the process without any surplus cost. The cost incurred might even be lesser than the offshore process without RPA.
The increasing implementation of robotic process automation in business operations helps businesses refine overall management of costs and enhance predictability of costs, subsequently allowing them to identify the opportunity to deploy the employees or staff on higher and strategic value roles. Further, a gradual shift of robotic process automation to mainstream operations supports several organizations in comfortable transitioning from traditional service providers to modern robotic process automation capabilities. Another significant factor that influences buyers to invest in RPA-driven deals is the rising pressure to sustain profitability, proper management of the increasing cost of offshoring, and regulatory issues. Thus, the cost benefits of deploying robotic process automation in business operations are fueling the growth of the market.
Rising Demand for Cognitive Robotic Process Automation
The growth of novel technologies such as cognitive computing, machine learning (ML), and artificial intelligence (AI) is expected to promote the evolution of robotic process automation tools faster. The application of intelligent technologies is predicted to create measures that would lead to the development of an improved framework that is able to incorporate every business process, from staffing and general expenses to execution and productivity.
Various end users are increasingly implementing AI and ML-based RPAs to enhance their operations by improving productivity. RPAs that feature ML and AI capabilities generate a new trend in data analysis and understanding. Furthermore, the advancements in robotic process automation, driven by AI and ML, are helping businesses achieve higher RoI and increased productivity. This encourages market players to increase their focus on advancing technological features. For instance, in August 2023, Zuci Systems, the leading player in niche AI and ML solutions for e-commerce, financial technology, and digital marketing, announced its collaboration with UiPath, a major player in the robotic process automation industry. This partnership supports the companies to help thousands of enterprises across multiple industries improve their business processes through automation. The partnership allows customers of Zuci to access UiPath bots for managing large, unstructured datasets, lower operating costs, and decrease time-to-market. In addition, the partnership will also offer end-to-end automation of key business processes, improving customer satisfaction, reducing risk, and delivering transactions faster, more accurately, securely, and at scale. Furthermore, the evolution of cognitive robotic process automation would not only expand the market scope but also boost the demand for new expertise. This would further create opportunities for robotic process automation service providers, particularly for consulting and training services. Moreover, industries such as financial services and manufacturing are expected to benefit most from the cognitive RPA. Thus, the rising demand for cognitive robotic process automation is expected to create a growth opportunity for the robotic process automation market.
Robotic Process Automation Market Report Segmentation Analysis
Key segments that contributed to the derivation of the robotic process automation market analysis are component, deployment, organization size, and end-user industry.
- Based on component, the market is segmented into solutions and services. The solutions segment dominated the market in 2024.
- In terms of deployment, the market is bifurcated into on-premise and cloud. The on-premise segment dominated the market in 2024.
- Based on organization size, the market is segmented into SMEs and large enterprises. The large enterprises segment dominated the market in 2024.
- Based on end-use industry, the market is segmented into BFSI, e-commerce & retail, healthcare, IT & telecom, manufacturing, and others. The BFSI segment dominated the market in 2024.
Robotic Process Automation Market Share Analysis by Geography
The robotic process automation market is segmented into five major regions: North America, Europe, Asia Pacific (APAC), the Middle East & Africa (MEA), and South & Central America.
North America dominated the robotic process automation market, followed by Europe and Asia Pacific. The robotic process automation market in North America is segmented into the US, Canada, and Mexico. The availability of efficient infrastructure in the US and Canada has enabled manufacturing companies to expand themselves in the region. The US possesses modern technology, a high standard of living, and a well-developed infrastructure. Technological innovations have led to a highly competitive market across the region. Globalization has further increased business competitiveness across most sectors in developed and developing nations. It has led businesses to focus on customer experience management to convert first-time users to repeat customers and retain existing customers. The growing customer demand for high-quality products and services encourages businesses to increase their adoption of robotic process automation solutions. Robotic process automation solutions allow businesses to enhance their overall processes while meeting the customers' demands.
Robotic Process Automation Market Report Scope
Robotic Process Automation Market News and Recent Developments
The robotic process automation market is evaluated by gathering qualitative and quantitative data post primary and secondary research, which includes important corporate publications, association data, and databases. A few of the developments in the robotic process automation market are listed below:
- Automation Anywhere Inc announced a strategic alliance with PwC India to help clients realize greater growth, productivity, and cost efficiencies across their organizations. This partnership combines Automation Anywhere’s cutting-edge technology expertise with PwC India’s deep industry insights and consulting experience. (Source: Automation Anywhere Inc, Press Release, November 2024)
- SAP is recognized in the 2024 Gartner Magic Quadrant for RPA for its Ability to Execute and Completeness of Vision. This recognition exemplifies SAP’s strong product offering, continued investment in customer programs, and tight integration across SAP S/4HANA, SAP Signavio, and SAP BTP. (Source: TE Connectivity, Press Release, September 2024)
Robotic Process Automation Market Report Coverage and Deliverables
The "Robotic Process Automation Market Size and Forecast (2021–2031)" provides a detailed analysis of the market covering the areas mentioned below:
- Robotic process automation market size and forecast at global, regional, and country levels for all the key market segments covered under the scope
- Robotic process automation market trends, as well as market dynamics such as drivers, restraints, and key opportunities
- Detailed PEST and SWOT analysis
- Robotic process automation market analysis covering key market trends, global and regional framework, major players, regulations, and recent market developments
- Industry landscape and competition analysis covering market concentration, heat map analysis, prominent players, and recent developments for the robotic process automation market
- Detailed company profiles
Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
Segment Covered
Component, Deployment, and End-User Industry
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
Country Scope
This text is related
to country scope.
Frequently Asked Questions
Technological advancements to play a significant role in the global robotic process automation market in the coming years.
The global robotic process automation market is expected to reach US$ 20.83 billion by 2031.
The global Robotic process automation market is estimated to register a CAGR of 24.8% during the forecast period 2024–2031.
The key players holding majority shares in the global robotic process automation market are Appian Corp; Automation Anywhere, Inc.; Blue Prism Ltd; Cyclone Robotics; Datamatics Global Services Limited; International Business Machines Corp; Microsoft Corp; NICE Ltd.; Pegasystems Inc; Salesforce Inc; SAP SE; and UiPath Inc.
North America dominated the robotic process automation market in 2024.
Increased demand for robotic process automation in BPO; cost benefits offered by robotic process automation; and rise in use of robotic process automation in BFSI sector are the major factors that propel the global robotic process automation market.
The List of Companies - Robotic Process Automation Market
- Appian Corp
- Automation Anywhere, Inc.
- Blue Prism Ltd
- Cyclone Robotics
- Datamatics Global Services Limited
- International Business Machines Corp
- Microsoft Corp
- NICE Ltd.
- Pegasystems Inc
- Salesforce Inc
- SAP SE
- UiPath Inc
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- 3.1 Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- 3.2 Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- 3.3 Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- 3.4 Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.
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