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The cloud OSS BSS market size is projected to reach US$ 55.73 billion by 2030 from US$ 19.25 billion in 2022. The market is expected to register a CAGR of 14.2% during 2022–2030. Growing demand for next-gen 5G communication solutions is likely to remain a key trend in the market.
Cloud OSS BSS Market Analysis
Cloud operational support system (OSS) and business support system (BSS) companies are investing significantly in the development of new and innovative solutions in response to the growing demand for these products. The vendors are adding different functionalities to their solutions to differentiate themselves from their competitors. In July 2021, Sterlite Technologies Ltd (STL) announced its plan to partner with Microsoft to provide cloud-native OSS/BSS solutions to telecom service providers. These solutions would help telcos build future-ready applications through its digital BSS platform. Under this partnership, STL will provide telcos access to flexible modular microservices, a cloud-native and comprehensive app development ecosystem, and a hybrid cloud management system. Such innovations in cloud OSS BSS solutions, supported by high investments by vendors to enhance their product portfolios to cater to the changing customer requirements, are driving the growth of the cloud OSS BSS market.
Cloud OSS BSS Market Overview
Operations support systems and business support systems utilize cloud computing, automation tools, and analytics to streamline operations across the entire telecom organization, including operations and customer activities. Using OSS and BSS together, telcos can easily connect customers with reliable technology solutions.
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Cloud OSS BSS Market: Strategic Insights
Market Size Value in US$ 19,249.82 Million in 2022 Market Size Value by US$ 55,733.74 Million by 2030 Growth rate CAGR of 14.2% from 2022 to 2030 Forecast Period 2022-2030 Base Year 2022
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Cloud OSS BSS Market: Strategic Insights
| Market Size Value in | US$ 19,249.82 Million in 2022 |
| Market Size Value by | US$ 55,733.74 Million by 2030 |
| Growth rate | CAGR of 14.2% from 2022 to 2030 |
| Forecast Period | 2022-2030 |
| Base Year | 2022 |
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Cloud OSS BSS Market Drivers and Opportunities
Growing Demand for Cloud OSS by Tier 1 Communication Service Providers
Cloud OSS solutions help the communications industry address many business-related and technical challenges. Cloud OSS is used for multiple applications due to its heterogeneous technology and vendor landscape. These solutions offer an efficient and easy way for resource sharing, automation, and monitoring. Using cloud OSS solutions, CSPs simplify software upgrade procedures, thus reducing the cost considerably by ensuring near-zero downtime during the upgrade. Cloud OSS benefits Tier 1 CSPs by providing elasticity to handle burst traffic scenarios without any upfront investment. The cloud OSS solution also provides a faster time-to-market for new services as new capabilities can be easily scaled up or down on demand. Furthermore, cloud OSS solutions provide Tier 1 CSPs with big data solutions and analytics. Thus, the resultant rise in demand for cloud OSS solutions among these service providers boosts the cloud OSS BSS market.
Adoption of Cloud Technology in the Telecom Industry
Cloud technology is making a significant impact on the telecom industry as it reduces operational and administrative costs for telcos. It also enhances their communication and collaboration with content delivery networks. Additionally, cloud service providers help telecom firms focus on essential business services rather than IT, server updates, and maintenance issues. The cloud technology has increased the number of telecommunications providers worldwide. Cloud delivery model platforms provide IT and communication services across any network, such as fixed and mobile, with worldwide coverage. Any connected devices of end users, such as smartphones, PCs, and televisions, can also be used. Thus, the increasing adoption of cloud technology in the telecom industry is creating more opportunities for the market.
Cloud OSS BSS Market Report Segmentation Analysis
Key segments that contributed to the derivation of the cloud OSS BSS market analysis are Solution, deployment model, and enterprise size.
- Based on the Solution, the cloud OSS BSS market is divided into OSS (network management & orchestration, resource management, analytics & assurance, and service design & fulfilment) and BSS (billing & revenue management, product management, customer management, and others)]. The OSS segment held a larger market share in 2022.
- By enterprise size, the market is segmented into small & medium enterprises and large enterprises), and industry (it & telecom, BFSI, media & entertainment, healthcare, and others.
Cloud OSS BSS Market Share Analysis by Geography
The geographic scope of the cloud OSS BSS market report is mainly divided into five regions: North America, Asia Pacific, Europe, Middle East & Africa, and South & Central America.
North America dominates the cloud OSS BSS market. The US holds more than half of the regional revenue share as it has the most mature telecom market. On the other hand, the growing competition among communication service providers for increasing customer base and improving operational efficiency would provide growth opportunities for the cloud OSS BSS market in Canada.
Cloud OSS BSS Market Report Scope
Cloud OSS BSS Market News and Recent Developments
The cloud OSS BSS market is evaluated by gathering qualitative and quantitative data post primary and secondary research, which includes important corporate publications, association data, and databases. A few of the developments in the cloud OSS BSS market are listed below:
- Vodafone unveiled a new strategic partnership with Oracle. The partnership was articulated as part of Vodafone’s ongoing efforts to evolve into a full-fledged technology company, which envisages an extreme overhaul and modernization of its IT systems. The idea is to provide a "dedicated cloud platform" for Vodafone to modernize "thousands of Oracle databases," as well as to support and scale its "mission-critical" OSS and BSS systems, including CRM and order management. By doing so, Vodafone can create new cloud-based applications faster and establish them in multiple markets simultaneously. (Source: Vodafone, Press Release, March 2022.)
- In order to accelerate their digital transformation and create new revenue streams from their expanding 5G network, Emirates Integrated Telecommunications Company (EITCdu) is introducing HPE's end-to-end service orchestration software, according to a press release from Hewlett Packard Enterprise. du is migrating from a legacy system to a next-generation Operations Support System (OSS) to support new services and enhance its customers’ experience. This digital transformation, powered by HPE, will enable du to expand its offerings, improve time to market, and monetize its 5G investment. (Source: Emirates Integrated Telecommunications Company, Press Release, February 2022)
Cloud OSS BSS Market Report Coverage and Deliverables
The “Cloud OSS BSS Market Size and Forecast (2020–2030)” report provides a detailed analysis of the market covering below areas:
- Cloud OSS BSS market size and forecast at global, regional, and country levels for all the key market segments covered under the scope
- Cloud OSS BSS market trends as well as market dynamics such as drivers, restraints, and key opportunities
- Detailed PEST/Porter’s Five Forces and SWOT analysis
- cloud OSS BSS market analysis covering key market trends, global and regional framework, major players, regulations, and recent market developments
- Industry landscape and competition analysis covering market concentration, heat map analysis, prominent players, and recent developments for the cloud OSS BSS market
- Detailed company profiles
Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
Segment Covered
Solution, Deployment Model, Enterprise Size, and Industry
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
Country Scope
Canada, China, France, Germany, India, MEA, SAM, United Kingdom, United States
Frequently Asked Questions
Growing demand for cloud OSS by Tier 1 communication service providers and the adoption of cloud technology in the telecom industry are the major factors that propel the global cloud OSS BSS market.
North America dominates the cloud OSS BSS market.
The key players holding majority shares in the global cloud OSS BSS market are Amdocs Ltd
Oracle Corp, Telefonaktiebolaget LM Ericsson, Hewlett Packard Enterprise Development LP, Huawei Technologies Co Ltd, Axino Solutions GmbH, CSG Systems International Inc, Nokia Corp, Infosys Ltd, and Softelnet SA.
Growing demand for next-gen 5g communication solutions is anticipated to play a significant role in the global cloud OSS BSS market in the coming years.
The expected CAGR of the global cloud OSS BSS market is 14.2%.
The global cloud OSS BSS market is expected to reach US$ 55.73 billion by 2030.
The List of Companies - Cloud OSS BSS Market
- Amdocs Ltd
- Oracle Corp
- Telefonaktiebolaget LM Ericsson
- Hewlett Packard Enterprise Development LP
- Huawei Technologies Co Ltd
- Axino Solutions GmbH
- CSG Systems International Inc
- Nokia Corp
- Infosys Ltd
- Softelnet SA
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- 3.1 Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- 3.2 Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- 3.3 Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- 3.4 Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.
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